Accessibility statement
COMPOSTELA MOVIL, S.A. is committed to making its complaint channel accessible, in accordance with Royal Decree 1112/2018, of 7 September, on the accessibility of the websites and mobile applications of the public sector.
This accessibility statement applies to the complaint form and to the complaint follow-up pages.
Compliance status
This channel is partially compliant with Royal Decree 1112/2018 and with the UNE-EN 301549:2022 standard, level AA of the WCAG 2.1 guidelines, due to the exceptions described below.
Non-accessible content
- The complaint form and the messages of the follow-up page require JavaScript to work.
- The documents attached by the people involved in a complaint may not be accessible.
Preparation of this accessibility statement
This statement was prepared on 10/14/2026, by means of a self-assessment carried out by the provider of the platform.
Feedback and contact information
You can report accessibility issues, request information that is not accessible or make any other communication related to the accessibility of this channel to:
- denuncias@compostelamovil.com
- 981524353
Enforcement procedure
If you have submitted a communication or request and you consider that the answer has not been satisfactory, you can file a complaint in accordance with articles 10.2.b) and 13 of Royal Decree 1112/2018.